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Job Requirements Title Client Service Representative Role To deliver high customer service levels both internally and externally while supporting sales agents in a variety of tasks. Position requires the ability to handle multiple job functions simultaneously Category Customer Service - Customer Service Representative Location Texas - Sugar Land Company Seafax-OneSource ,  Vacancies [ 1 ] (Posted on Tuesday September 9th,2008 02:06 PM) Experience 1 to 2 Years Educational Qualification Bachelor's Degree-Graduate Degree (BA, BSc, BCom) Skills see job description Salary Minimum - 35,000.00, Maximum - 40,000.00 USD Per Year Career Level Mid Career (2+ years of experience) Job Type Permanent Job Status Full Time    Description Growing Risk Management Company seeking an enthusiastic CSR for its Stafford, Texas office. Duties include (but are not limited to): REQUEST AND APPLICATION PROCESSING -Submit all new applications to the requested carriers within 24 hours of receipt. -Track all applications to ensure correct processing -Manage the renewal process by contacting the insureds to gather necessary information. -Ensure that all applications submitted meet the selected carriers minimum guidelines. EXTERNAL CLIENT SERVICE INTERACTION -Answer the incoming Customer calls and inquiries -Assist in all areas of customer service to ensure policy compliance INTERNAL CLIENT SERVICE INTERACTION -Responsible for working jointly with assigned agents to develop a team approach for achieving the gross written revenue objectives. -Orchestrate mailings to prospective credit insurance prospects. -Be proficient in Word and Excel -Maintain accurate, consistent, up to date files. -Other Duties, as assigned QUALIFICATIONS -College degree desired but not required -Minimum typing speed of 50 words per minute. -Highly computer literate with proficiency in Word, Excel, and similar software. -4 years experience in a customer service focused environment. -Proven ability to manage multiple work functions in high volume settings. COMPETENCIES -Problem Solving skills using logic -Strong analytical skills -Persistence -Proven ability to hit deadlines -Able to grasp new technical concepts quickly -Relates well to all kinds of people inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. -Demonstrates a high degree of courtesy, efficiency and professionalism when communicating with colleagues, internal and external customers.